Search found 539 matches

by CodeMystics
Thu Jun 29, 2017 11:47 am
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 35519

Re: Phantom Dust refuses to boot...

zelgadisgray wrote: Tue Jun 27, 2017 6:16 pm ok... well that's annoying... what are my options here?
Well, first, please do check whether yesterday's update had any impact.
by CodeMystics
Tue Jun 27, 2017 10:17 am
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 35519

Re: Phantom Dust refuses to boot...

Still can't get the game to run... will the upcoming patch fix more of these problems? It's possible but unlikely. We haven't received reports of launch problems outside the audio bug and/or download issues aside from yours, so there haven't been any specific changes to address them. There was a pr...
by CodeMystics
Fri Jun 23, 2017 4:29 am
Forum: Support
Topic: Lost Treasures of Infocom on iOS
Replies: 7
Views: 18174

Re: Lost Treasures of Infocom on iOS

Yes it is up to Activision.

Our contacts for these projects have long since departed. We have not received any responses to our inquiries. It is our belief they intend to let the products expire.
by CodeMystics
Thu Jun 22, 2017 6:14 pm
Forum: Support
Topic: Lost Treasures of Infocom on iOS
Replies: 7
Views: 18174

Re: Lost Treasures of Infocom for iOS needs a 64-bit update

Thanks for the link. We enjoyed the review.

While we'd love to see Lost Treasures of Infocom and Activision Anthology continue on 64-bit iOS (and, indeed, expand to other platforms), alas it is not up to us.
by CodeMystics
Wed Jun 14, 2017 11:22 am
Forum: Support
Topic: Phantom dust stuck retriving profile
Replies: 14
Views: 33437

Re: Phantom dust stuck retriving profile

What does the Xbox App say about service connectivity?

Have you tried any other Xbox Live-based games that use Xbox Live Connected ("Cloud") Storage? What is your experience with these games?
by CodeMystics
Fri Jun 09, 2017 2:12 pm
Forum: Support
Topic: Phantom dust stuck retriving profile
Replies: 14
Views: 33437

Re: Phantom dust stuck retriving profile

What happens if you try while disconnected from the Internet? What is the version of your Xbox App? (Xbox > Settings > General, near the bottom where About appears. The latest version is 29.29.31001.00000.) Have you tried with a different Xbox Live account? Are you a developer who has the Xbox App i...
by CodeMystics
Thu Jun 08, 2017 11:31 am
Forum: Support
Topic: Phantom dust stuck retriving profile
Replies: 14
Views: 33437

Re: Phantom dust stuck retriving profile

Would re installing windows help? We haven't seen this issue before so it would just be speculation. Either way, that's a drastic response. We do think it could easily be some manner of firewall issue. The answers to our previous questions might help narrow it down. If you have a virus scanner, ad ...
by CodeMystics
Wed Jun 07, 2017 10:20 pm
Forum: Support
Topic: Issues with phantom dust
Replies: 1
Views: 7557

Re: Issues with phantom dust

You appear to be describing a poor network connection. The ping that displays in the lobby (in version 1.1) should be indicative of the quality of game you should expect. What numbers are you seeing? Regarding the third issue, the environmental skill description from the original game appears to be ...
by CodeMystics
Wed Jun 07, 2017 10:18 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 35519

Re: Phantom Dust refuses to boot...

Due to a Store configuration issue, there were issues reported with installation early in release. We would suggest uninstalling the game and attempting to download it again.
by CodeMystics
Wed Jun 07, 2017 10:16 pm
Forum: Support
Topic: Phantom dust stuck retriving profile
Replies: 14
Views: 33437

Re: Phantom dust stuck retriving profile

We have not seen this issue elsewhere. If possible have you tried connecting via a different Internet connection, or checking your firewall settings?

Have you tried any other Xbox Live-based games that use Xbox Live Connected ("Cloud") Storage? What is your experience with these games?