Search found 300 matches

by CodeMystics
Thu Apr 02, 2020 11:49 am
Forum: Support
Topic: Garou Steam charge input bug
Replies: 3
Views: 998

Re: Garou Steam charge input bug

Glad to hear you've sorted it out. That was our suspicion, too, but couldn't confirm without logging your keyboard inputs. We were able to execute the move, so wanted to see what was different in your case. If you're satisfied, we don't need you to perform the tests. Garou (and all our SNK ports) ha...
by CodeMystics
Wed Apr 01, 2020 6:25 pm
Forum: Support
Topic: Garou Steam charge input bug
Replies: 3
Views: 998

Re: Garou Steam charge input bug

Could you perform the following test for us, please? Right click on Garou in your Steam library, select Properties, go to the Beta tab Enter the beta access code "desynctester" and click "Check Code" Once the code is accepted, select "desynctester" from the "beta" drop down above and then Close Once...
by CodeMystics
Wed Mar 18, 2020 8:57 pm
Forum: Support
Topic: Return of the Jedi High scores resetting
Replies: 11
Views: 3973

Re: Return of the Jedi High scores resetting

Hi, just wanted to see if you've heard from Arcade1Up customer support on the replacement?
by CodeMystics
Thu Mar 12, 2020 3:18 pm
Forum: Support
Topic: Atari's greatest hits - original iPad
Replies: 9
Views: 4168

Re: Atari's greatest hits - original iPad

I installed Ataris Greatest Hits to my iPad but the volume isn’t working on the games even though it shows to by turned up in the settings. I tried reinstalling it but it made no difference. I have the app on my phone and the game sounds volume works fine there. Just not on my iPad. Strange. Help! ...
by CodeMystics
Wed Mar 04, 2020 3:49 pm
Forum: Support
Topic: AGH crashing all of a sudden
Replies: 1
Views: 1368

Re: AGH crashing all of a sudden

Hi All, I’m using an iPad Air 2 and certain games make my AGH crash all of a sudden. One example is Haunted House. I get as far as the play prompt screen, then as soon as I press play, the app shuts down completely. I haven’t updated my iOS recently or anything. Tried closing all apps and restartin...
by CodeMystics
Wed Mar 04, 2020 3:48 pm
Forum: Support
Topic: Atari's greatest hits - original iPad
Replies: 9
Views: 4168

Re: Atari's greatest hits - original iPad

Speaking of the app why is it lo longer in the App Store. I have an iPad Air and used to have the game on it but it’s no longer available in the store. I’m running iOS 12.4.5 Atari removed it from the App Store a while ago. We're uncertain why. They hired us to make the product, but we have no invo...
by CodeMystics
Wed Mar 04, 2020 2:38 pm
Forum: Support
Topic: "Remastered" Atari's Greatest Hits for Android Lollipop
Replies: 8
Views: 14281

Re: "Remastered" Atari's Greatest Hits for Android Lollipop

I bought atari greatest hits for my Android phone in August 2014, I just got a new android phone and I cannot restore my purchases , I bought the 99 game pack and would like to restore it to my new phone. I tried to find a phone #, or an email to write to but I could not find one anywhere. I tried ...
by CodeMystics
Sat Feb 29, 2020 9:19 pm
Forum: Support
Topic: Return of the Jedi High scores resetting
Replies: 11
Views: 3973

Re: Return of the Jedi High scores resetting

Good news! After creating our diagnostic version, we ran some tests ourselves and were able to identify the cause of your problem. It appears to be a 1 in 256 chance of a new score creating a situation where the scores would fail to reload next time you ran the game. Guess you play Return of the Jed...
by CodeMystics
Sat Feb 29, 2020 3:12 am
Forum: Support
Topic: Return of the Jedi High scores resetting
Replies: 11
Views: 3973

Re: Return of the Jedi High scores resetting

Thank you. Customer service should be in touch privately as soon as things are ready.

(Yes the cable supplies power in download mode. The unit power should be unplugged during the process. You'll get more detailed instructions.)
by CodeMystics
Thu Feb 27, 2020 12:32 pm
Forum: Support
Topic: Return of the Jedi High scores resetting
Replies: 11
Views: 3973

Re: Return of the Jedi High scores resetting

Hi again, Thanks for the prompt and concise answers. In talking with the Tastemakers team and our own, the only thing we can come up with is to add diagnostics to your machine so that, if/when it happens again, we'll be able to pinpoint the cause more exactly. With that information, we (or the Taste...