Search found 9 matches

by zelgadisgray
Wed Aug 09, 2017 5:37 am
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

Hey!
I managed to get the game running! :D Turned out I have the N version of Windows 10, which don't have the Media Feature Pack installed by default and most of Windows Store app depend on it... Installing it solved all my problems!!

Thanks again for your support earlier!
by zelgadisgray
Sat Jul 08, 2017 8:55 am
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

Ok thanks for your help! I'll investigate this problem and report back if I make if work :)
by zelgadisgray
Thu Jun 29, 2017 10:16 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

ok I successfully setup the sysinternals thing but Phantom Dust is crashing too quickly for procdump to catch the process and create a dump file... the "good new" is I tried different Windows Store game and 2 of them crash as well (Minesweeper and UNO) and procdump is creating dump for them also the...
by zelgadisgray
Thu Jun 29, 2017 6:01 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

Tried disabling my anti-virus and firewall... no change
I have 250gb+ free space on this drive so it not this either...
I updated my nvidia driver to the latest... no change but can it be other driver?

I can run a bunch of stuff old and new with no problem, only Phantom Dust is causing problems :(
by zelgadisgray
Thu Jun 29, 2017 2:32 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

Just reinstalled the game to be sure, still crashing on boot... The Event Viewer log give me this information: Log Name: Application Source: Microsoft-Windows-Immersive-Shell Date: 29/06/2017 6:16:38 PM Event ID: 5973 Task Category: (5973) Level: Error Keywords: User: ZASZ\Olivier Computer: ZASZ Des...
by zelgadisgray
Tue Jun 27, 2017 6:16 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

ok... well that's annoying... what are my options here?
by zelgadisgray
Mon Jun 26, 2017 6:43 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

Still can't get the game to run... will the upcoming patch fix more of these problems?
by zelgadisgray
Thu Jun 08, 2017 2:48 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Re: Phantom Dust refuses to boot...

Already tried that after the 1.1 patch was released, no luck with that either...
by zelgadisgray
Mon Jun 05, 2017 6:03 pm
Forum: Support
Topic: Phantom Dust refuses to boot...
Replies: 15
Views: 11055

Phantom Dust refuses to boot...

Hi, I am unable the launch the game since the release, the game just crash the second I try to launch it. Tried the sound setting fix it didn't work... I was hoping that the 1.1 patch fix this issue but sadly not... I'm upset now because I really want to play. I attached my dxdiag maybe it can help ...